Bluetooth Help

TeamAlert Bluetooth Panic Button

Special Note

For computers Hibernation mode does not work with TeamAlert Bluetooth devices.

Connect

To connect a Bluetooth button, go to Windows settings > Bluetooth and select "Add device". When a pop-up window appears, select "Bluetooth” and wait until the button appears on the list. It should be labeled "ASB..." followed by some random numbers and letters. Make sure, that the device is in pairing mode - to do that, press and hold all three buttons for about three seconds. When the device is paired, go to the settings view of TeamAlert app and press "Connect device" button. After a couple of seconds, the connection should be established, and you should click the red test button on the front of the Bluetooth device. If the connection is established, you will see the LED’s flash. Once you have tested the connection you will be able to raise your alerts.

To make sure that the device is active, please press any button. If a red LED lights up, the device has been woken up from energy saving mode.

Successful connection is indicated by flashing three color LEDs.

Connect

To connect a Bluetooth button, go to Windows settings > Bluetooth and select "Add device". When a pop-up window appears, select "Bluetooth” and wait until the button appears on the list. It should be labeled "ASB..." followed by some random numbers and letters. Make sure, that the device is in pairing mode - to do that, press and hold all three buttons for about three seconds. When the device is paired, go to the settings view of TeamAlert app and press "Connect device" button. After a couple of seconds, the connection should be established, and you should click the red test button on the front of the Bluetooth device. If the connection is established, you will see the LED’s flash. Once you have tested the connection you will be able to raise your alerts.

To make sure that the device is active, please press any button. If a red LED lights up, the device has been woken up from energy saving mode.

Successful connection is indicated by flashing three color LEDs.

Remove Bluetooth Device from Windows

Go to Bluetooth device support and find the device listed as "ASB..." and choose the device then remove. The TeamAlert Bluetooth button will no longer work with this Windows device.

Test Connection & Check Battery

Test Bluetooth connection every morning to ensure proper pairing with the devices.

Test and ensure the distance for the Bluetooth buttons. For Bluetooth devices, click the red test button on the front of the device. The LEDs will flash if the device is connected to the TeamAlert app. To check the battery levels for the Bluetooth devices, open the TeamAlert app on the device that it is paired with (desktop or mobile phone). For mobile phones, click the settings tab to check the battery levels under the Bluetooth wearable status. For desktop apps, click the arrow next to your name in the top right of the app. Then select settings. The battery level will be under the Bluetooth device section on the left of the page. Be sure to change the batteries for wireless devices based on battery usage levels or change batteries every six months, varying for usage and conditions.